Terms of service

Service description

AI Pro Tax Prep provides software tools to help you organize tax information and generate draft outputs. We do not file tax returns on your behalf and we do not represent you before the IRS or any state agency.

Not tax advice

Our service is AI-assisted and informational. It is not a substitute for professional tax, legal, or accounting advice. You are responsible for reviewing all outputs and ensuring accuracy before filing.

User responsibilities

• Provide complete and accurate information.
• Keep your account credentials secure.
• Review and validate all outputs before filing.
• Remain the preparer and filer of your return.

Payments & refunds

Pricing is flat-rate and disclosed before checkout. All payments are processed securely by Stripe. Your payment information is never stored on our servers — it is handled entirely by Stripe in accordance with PCI DSS Level 1 standards, the highest level of payment security certification.

If you are unsatisfied with the service for any reason, you may request a full refund by contacting us at support@aiprotaxprep.com or through the in-app support chat. Please allow 3–5 business days for refund processing. Refunds are issued to the original payment method via Stripe.

As a Stripe-powered merchant, customers benefit from Stripe's dispute resolution and buyer protection policies. If you believe a charge is unauthorized or incorrect, you may also contact your card issuer directly.

Prohibited claims

We do not promise refunds, audit outcomes, or IRS approval. Do not rely on marketing claims such as “guaranteed maximum refund” or “audit-proof.”

AI usage

AI outputs depend on the data you provide and may contain errors. We may offer optional human review services in the future, but unless explicitly stated, no human review is included.